An overview of workflow management: from process modeling to workflow automation infrastructure
Distributed and Parallel Databases - Special issue on software support for work flow management
Human-computer interaction (2nd ed.)
Human-computer interaction (2nd ed.)
Dynamical and distributed process management based on agent technology
SCAI '97 Proceedings of the sixth Scandinavian conference on Artificial intelligence
Knowledge engineering and management: the CommonKADS methodology
Knowledge engineering and management: the CommonKADS methodology
IEEE Intelligent Systems
Workflow Context as a Means for Intelligent Information Support
CONTEXT '01 Proceedings of the Third International and Interdisciplinary Conference on Modeling and Using Context
On the Dimensions of Context Dependence: Partiality, Approximation, and Perspective
CONTEXT '01 Proceedings of the Third International and Interdisciplinary Conference on Modeling and Using Context
Representing Social Structures in UML
AOSE '01 Revised Papers and Invited Contributions from the Second International Workshop on Agent-Oriented Software Engineering II
What we talk about when we talk about context
Personal and Ubiquitous Computing
An Open Architecture For Adaptive Workflow Management Systems
Journal of Integrated Design & Process Science
Supporting effective unexpected exceptions handling in workflow management systems
Proceedings of the 2007 ACM symposium on Applied computing
Representing organizational competencies
Proceedings of the 2007 ACM symposium on Applied computing
Discovering multitasking behavior at work: a context-based ontology
TAMODIA'06 Proceedings of the 5th international conference on Task models and diagrams for users interface design
A context model for personal knowledge management applications
MRC'05 Proceedings of the Second international conference on Modeling and Retrieval of Context
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In this paper, we propose an organizational model to describe the execution of business activities. The model offers a dynamic, actor centered, context based and business process oriented perspective of the organization that explicitly addresses the information and collaboration requirements derived from human multi-tasking capabilities. Actors are approached as a network of contexts managed by an “operating system”. Three kinds of actors are defined; human, business process and organization actor. Two context types are introduced. An action context defines the specific behavior and information needs of a human actor performing a task under a given role, at particular time intervals. Interaction contexts support and regulate activity-related interactions among action contexts. This modeling approach seeks to facilitate a personalized, proactive and timely knowledge support to human business actors. We illustrate these ideas with working examples.