User acceptance of digital tourist guides lessons learnt from two field studies

  • Authors:
  • Bente Evjemo;Sigmund Akselsen;Anders Schürmann

  • Affiliations:
  • Telenor R&I, Tromsøø, Norway;Telenor R&I, Tromsøø, Norway;Telenor R&I, Tromsøø, Norway

  • Venue:
  • HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
  • Year:
  • 2007

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Abstract

Two digital tourist guides have been developed and tested in real settings. They are both outdoor guides adapted to mobile phones, - targeting attractions and tourist services within a region and a specific attraction respectively. Aspects related to simplicity in use, installation procedures, content quality, co-visiting mechanisms, and mechanisms that support links between physical object and digital content should be accentuated in future digital guides.