Technomethodology: paradoxes and possibilities
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Layers of Silence, Arenas of Voice: The Ecology ofVisible and Invisible Work
Computer Supported Cooperative Work - Special issue: a web on the wind: the structure of invisible work
Contextual Design: Defining Customer-Centered Systems
Contextual Design: Defining Customer-Centered Systems
Make room for ethnography in design!: overlooked collaborative and educational prospects
ACM SIGDOC Asterisk Journal of Computer Documentation
Design at Work: Cooperative Design of Computer Systems
Design at Work: Cooperative Design of Computer Systems
Discursive conditions of knowledge production within cooperative design
Scandinavian Journal of Information Systems
Silences and sensibilities: increasing participation in IT design
Proceedings of the 4th decennial conference on Critical computing: between sense and sensibility
Ethics and Information Technology
Five enunciations of empowerment in participatory design
Proceedings of the 11th Biennial Participatory Design Conference
Situations and interactions: digital café squatting and participatory design
Proceedings of the 11th Biennial Participatory Design Conference
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Reporting from two field studies relating to design of IT, the authors show the importance of bringing in silence as an analytical category when conducting ethnography. With such take we aim at shedding light on the importance of understanding how diverse encounters - explicitly and implicitly articulated - make a difference when interpreting ethnographic material gathered around design processes.