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IEEE Transactions on Software Engineering
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6IWSSD Selected Papers of the Sixth International Workshop on Software Specification and Design
Software requirements negotiation: some lessons learned
Proceedings of the 20th international conference on Software engineering
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Proceedings of the Conference on The Future of Software Engineering
Introducing instant messaging and chat in the workplace
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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IEEE Software
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Object-Oriented Software Engineering: Using UML, Patterns and Java, Second Edition
On the Need for Mixed Media in Distributed Requirements Negotiations
IEEE Transactions on Software Engineering
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AVI '08 Proceedings of the working conference on Advanced visual interfaces
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COLCOM '07 Proceedings of the 2007 International Conference on Collaborative Computing: Networking, Applications and Worksharing
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This paper presents an empirical study in the requirements negotiation process. In particular, the study compares traditional face-to-face meeting and distributed communication by using two rich synchronous communication media (i.e., an enhanced chat, and a three-dimensional virtual environment). We have observed that there is a difference in the time taken to negotiate software requirements in favor of face-to-face meeting. As the only assessment of the time could not be meaningful, we have also analyzed the quality of the structured description of the negotiated software requirements. We observed that the quality of the structured descriptions is not influenced by the used communication media.