Using Different Communication Media in Requirements Negotiation

Authors:
Daniela E. Herlea Damian;Armin Eberlein;Mildred L. G. Shaw;Brian R. Gaines
Affiliations:
-;-;-;-
Venue:
IEEE Software
Year:
2000

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Abstract

Contrary to traditional wisdom, the authors found that when it comes to requirements negotiations, groups meeting face-to-face perform no better than those using video conferencing and computer support. Furthermore, their study identified a particular distributed group configuration that significantly improved performance and was more conducive to negotiation than face-to-face meetings.