A Descriptive Framework of Workspace Awareness for Real-Time Groupware
Computer Supported Cooperative Work
Transactive Memory Systems, Learning, and Learning Transfer
Organization Science
Knowledge awareness in CSCL: A psychological perspective
Computers in Human Behavior
External and mental referencing of multiple representations
Computers in Human Behavior
The Impact of User Satisfaction on Computer-Mediated Communication Acceptance: A Causal Path Model
Information Resources Management Journal
Computers in Human Behavior
Transactive Memory Systems: Current Issues and Future Research Directions
Organization Science
| Hi-index | 0.00 |
This paper presents an innovative approach for initiating processes of a transactive memory system in newly formed groups of experts collaborating computer-supported in a complex problem-solving task. Our empirical study compared 15 experimental and 15 control groups, each consisting of triads. In the experimental condition, the triads were provided with a tool for fostering knowledge and information awareness, that is, being informed about the knowledge and the underlying information of the collaboration partners in form of digital concept maps. In the control condition, the groups had no access to this tool. Results confirmed the potential of the tool to initiate processes of a transactive memory system: shared agreement of the knowledge of the other group members' knowledge proved to influence group performance positively. In addition, previous findings of the tool's potential to establish knowledge and information awareness and to augment group performance could be replicated. However, the postulated mediating effect of processes of a transactive memory system concerning the impact of knowledge and information awareness on group performance did not reach statistical significance. Aspects for future studies and implications of these findings regarding their practical implementation, for example, in teams of organizations, are discussed.