Building Connections among Loosely Coupled Groups: Hebb's Rule at Work
Computer Supported Cooperative Work
Motivating participation by displaying the value of contribution
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Kimono: kiosk-mobile phone knowledge sharing system
MUM '05 Proceedings of the 4th international conference on Mobile and ubiquitous multimedia
A sentimental education: sentiment analysis using subjectivity summarization based on minimum cuts
ACL '04 Proceedings of the 42nd Annual Meeting on Association for Computational Linguistics
Designing sociable IT for public use
UbiComp '08 Proceedings of the 10th international conference on Ubiquitous computing
Opinion Mining and Sentiment Analysis
Foundations and Trends in Information Retrieval
Designing for all users: including the odd users
CHI '09 Extended Abstracts on Human Factors in Computing Systems
Doing community: co-construction of meaning and use with interactive information kiosks
UbiComp'06 Proceedings of the 8th international conference on Ubiquitous Computing
Kiosks 21: a new role for information kiosks?
International Journal of Information Management: The Journal for Information Professionals
Viewpoint: empowering communities with situated voting devices
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Democratizing ubiquitous computing: a right for locality
Proceedings of the 2012 ACM Conference on Ubiquitous Computing
NLify: lightweight spoken natural language interfaces via exhaustive paraphrasing
Proceedings of the 2013 ACM international joint conference on Pervasive and ubiquitous computing
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This paper reports on VoiceYourView, a kind of intelligent kiosk, which uses speech recognition and natural language processing to gather the public's creative input on the public space designs. Over a six week period, VoiceYourView was deployed in a public space and 2000 design critiques were collected from 600 people. The paper shows that people are capable of providing creative input on their environment using unstructured speech or text and that a good proportion of these comments are actionable. The paper also investigates the use of public displays to auto-summarize comments left by the public so far. Although there is anecdotal evidence that this encourages participation, an experiment found that filtering comments (e.g., to display only positive responses) had no effect on what people had to say.