Viewpoint: empowering communities with situated voting devices

  • Authors:
  • Nick Taylor;Justin Marshall;Alicia Blum-Ross;John Mills;Jon Rogers;Paul Egglestone;David M. Frohlich;Peter Wright;Patrick Olivier

  • Affiliations:
  • Newcastle University, Newcastle upon Tyne, United Kingdom;University College Falmouth, Penryn, United Kingdom;University of Surrey, Guildford, United Kingdom;University of Central Lancashire, Preston, United Kingdom;University of Dundee, Dundee, United Kingdom;University of Central Lancashire, Preston, Lancashire, United Kingdom;University of Surrey, Guildford, United Kingdom;Newcastle University, Newcastle, United Kingdom;Newcastle University, Newcastle upon Tyne, United Kingdom

  • Venue:
  • Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
  • Year:
  • 2012

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Abstract

Viewpoint is a public voting device developed to allow residents in a disadvantaged community to make their voices heard through a simple, lightweight interaction. This was intended to open a new channel of communication within the community and increase community members' perception of their own efficacy. Local elected officials and community groups were able to post questions on devices located in public spaces, where residents could vote for one of two responses. Question authors were subsequently required to post a response indicating any actions to be taken. Following a two-month trial, we present our experiences and contribute guidelines for the design of public democracy tools and dimensions impacting their effectiveness, including credibility, efficacy and format.