Estimating the relative usability of two interfaces: heuristic, formal, and empirical methods compared

Multi-level user support through adaptive hypermedia: a highly application-independent help component

Proceedings of the 2nd international conference on Intelligent user interfaces

Usability inspection methods after 15 years of research and practice

SIGDOC '07 Proceedings of the 25th annual ACM international conference on Design of communication

Cognitive support: extending human knowledge and processing capacities

Human-Computer Interaction

Damaged merchandise? a review of experiments that compare usability evaluation methods

Human-Computer Interaction

Commentary on "Damaged merchandise?"

Human-Computer Interaction

Do patterns help novice evaluators? A comparative study

International Journal of Human-Computer Studies

Effect of font size, italics, and colour count on web usability

International Journal of Computational Vision and Robotics

Designing and Evaluating Mobile Interaction: Challenges and Trends

Foundations and Trends in Human-Computer Interaction