Realizing a video environment: EuroPARC's RAVE system
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Awareness and coordination in shared workspaces
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Media spaces: bringing people together in a video, audio, and computing environment
Communications of the ACM
Usability inspection methods
The building blocks of experience: an early framework for interaction designers
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
Interaction and outeraction: instant messaging in action
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Providing presence cues to telephone users
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
ConNexus to awarenex: extending awareness to mobile users
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Presence, Location, and Instant Messaging in a Context-Aware Application Framework
MDM '03 Proceedings of the 4th International Conference on Mobile Data Management
CybreMinder: A Context-Aware System for Supporting Reminders
HUC '00 Proceedings of the 2nd international symposium on Handheld and Ubiquitous Computing
WMCSA '00 Proceedings of the Third IEEE Workshop on Mobile Computing Systems and Applications (WMCSA'00)
How push-to-talk makes talk less pushy
GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
Instant Messaging & Presence Management in Mobile Ad-Hoc Networks
PERCOMW '04 Proceedings of the Second IEEE Annual Conference on Pervasive Computing and Communications Workshops
Examining the robustness of sensor-based statistical models of human interruptibility
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Facilitating user interface adaptation to mobile devices
Proceedings of the third Nordic conference on Human-computer interaction
Lilsys: Sensing Unavailability
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Presence versus availability: the design and evaluation of a context-aware communication client
International Journal of Human-Computer Studies
Unifying User-to-User Messaging Systems
IEEE Internet Computing
Observing the User Experience: A Practitioner's Guide to User Research (Morgan Kaufmann Series in Interactive Technologies) (The Morgan Kaufmann Series in Interactive Technologies)
Intelligibility and accountability: human considerations in context-aware systems
Human-Computer Interaction
IEEE Wireless Communications
International Journal of Human-Computer Studies
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In a ubiquitouos context-aware system, the context of the users can be employed in managing communications. Instant messaging systems utilize awareness in communication and are commonly used to coordinate workplace collaborations. We describe a context-aware instand messaging prototype that aims to reduce unsuccessful communication attempts by updating the availability of the users automatically. The system utilizes the contexts of both the communication initiator and receiver to infer the availability of the receiver. We strive to identify the needs for, and further requirements of such systems by analyzing the results of a week-long user test period, conducted in an everyday working environment. The users generally find automatic availability updating with awareness information to improve the value of instant messaging in collaborative work. Moreover, we clarify and generalize the terminology related to context-aware instant messaging.