Communications of the ACM
Usability and biometric verification at the ATM interface
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Password Memorability and Security: Empirical Results
IEEE Security and Privacy
Secure Internet Banking Authentication
IEEE Security and Privacy
Experimental evaluation of the use of ECAs in ecommerce applications
From brows to trust
Usability evaluation of multi-modal biometric verification systems
Interacting with Computers
Déjà Vu: a user study using images for authentication
SSYM'00 Proceedings of the 9th conference on USENIX Security Symposium - Volume 9
A tutorial on text-independent speaker verification
EURASIP Journal on Applied Signal Processing
Fingers, veins and the grey pound: accessibility of biometric technology
Proceedings of the 14th European conference on Cognitive ergonomics: invent! explore!
Comprehensive framework to gait recognition
International Journal of Biometrics
Hybrid fingerprint authentication using artifact-metrics
International Journal of Biometrics
Handwriting verification - Comparison of a multi-algorithmic and a multi-semantic approach
Image and Vision Computing
Iris recognition using multi-resolution transforms
International Journal of Biometrics
A real-time trained system for robust speaker verification using relative space of anchor models
Computer Speech and Language
Biometrics: a tool for information security
IEEE Transactions on Information Forensics and Security
Fast computation of the performance evaluation of biometric systems: Application to multibiometrics
Future Generation Computer Systems
Biometric authentication on a mobile device: a study of user effort, error and task disruption
Proceedings of the 28th Annual Computer Security Applications Conference
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This paper describes an experiment to investigate the usability of voiceprints for customer authentication in automated telephone banking. The usability of voiceprint authentication using digits (random strings and telephone numbers) and sentences (branded and unbranded) are compared in a controlled experiment with 204 telephone banking customers. Results indicate high levels of usability and customer acceptance for voiceprint authentication in telephone banking. Customers find voiceprint authentication based on digits more usable than that based on sentences, and a majority of participants would prefer to use digits.