Research Commentary---The Design, Use, and Consequences of Virtual Processes

Authors:
Eric Overby;Sandra A. Slaughter;Benn Konsynski
Affiliations:
College of Management, Georgia Institute of Technology, Atlanta, Georgia 30308;College of Management, Georgia Institute of Technology, Atlanta, Georgia 30308;Goizueta Business School, Emory University, Atlanta, Georgia 30322
Venue:
Information Systems Research
Year:
2010

Citing 11
Cited 1

Process innovation: reengineering work through information technology

Process innovation: reengineering work through information technology
Redesigning Enterprise Processes for E-Business

Redesigning Enterprise Processes for E-Business
Reengineering the Dutch Flower Auctions: a Framework for Analyzing Exchange Organizations

Information Systems Research
Communication and Trust in Global Virtual Teams

Organization Science
Tools for Inventing Organizations: Toward a Handbook of Organizational Processes

Management Science
Increasing Participation in Distance Learning Courses

IEEE Internet Computing
Towards a Design Theory of Blended Learning Curriculum

ICHL '08 Proceedings of the 1st international conference on Hybrid Learning and Education
Process Virtualization Theory and the Impact of Information Technology

Organization Science
Web-Based virtual learning environments: a research framekwork and a preliminary assessment of effectiveness in basic IT skills training

MIS Quarterly
Design science in information systems research

MIS Quarterly
Telemedicine in the upper amazon: interplay with local health care practices

MIS Quarterly

Integrative framework for assessing firms' potential to undertake Green IT initiatives via virtualization - A theoretical perspective

The Journal of Strategic Information Systems

Quantified Score

Hi-index	0.00

Visualization

Abstract

Process virtualization occurs when a process that relies upon physical interaction between people and/or objects is transitioned to a virtual environment. Process virtualization is having profound effects on society, as an increasing number of both business and nonbusiness processes such as those related to education, medicine, and dating are being migrated to virtual environments. There is a vast literature that relates to process virtualization topics, but it is fragmented across different domains. The purpose of this paper is to propose a research agenda to develop high-level theories and frameworks that inform the general process virtualization phenomenon. Developing these theories and frameworks will synthesize existing knowledge and provide a theoretical foundation upon which to add new knowledge as it is created. This will help policy makers maximize the substantial benefits of virtual processes while minimizing the risks. Given the background, interests, and skills of IS scholars, the IS discipline is well suited to lead in this endeavor.