Communications of the ACM
Universal Usability: Designing Computer Interfaces for Diverse User Populations
Universal Usability: Designing Computer Interfaces for Diverse User Populations
WebinSitu: a comparative analysis of blind and sighted browsing behavior
Proceedings of the 9th international ACM SIGACCESS conference on Computers and accessibility
When social networks cross boundaries: a case study of workplace use of facebook and linkedin
Proceedings of the ACM 2009 international conference on Supporting group work
Usability Evaluation of Email Applications by Blind Users
Journal of Usability Studies
Government policies on the use of social media: legislating for change
Proceedings of the 12th Annual International Digital Government Research Conference: Digital Government Innovation in Challenging Times
Access perspectives and design values in government social media usage
Proceedings of the 13th Annual International Conference on Digital Government Research
Proceedings of the 13th Annual International Conference on Digital Government Research
User testing of social media --- methodological considerations
ICCHP'12 Proceedings of the 13th international conference on Computers Helping People with Special Needs - Volume Part I
ICWE'12 Proceedings of the 12th international conference on Current Trends in Web Engineering
Investigating the appropriateness of social network question asking as a resource for blind users
Proceedings of the 2013 conference on Computer supported cooperative work
Accessible online content creation by end users
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A new web interface for the visually impaired to access Facebook
Proceedings of the 6th International Conference on Rehabilitation Engineering & Assistive Technology
Network for all: a proposal for an accessible social media aggregator solution
UAHCI'13 Proceedings of the 7th international conference on Universal Access in Human-Computer Interaction: user and context diversity - Volume 2
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With the increasing use of web-based applications in the workplace, it is imperative that all users can equally access those applications. It has been previously reported that blind users have problems accessing Facebook, but little empirical data on the topic exists. It has also been suggested by Facebook and anecdotal user comments that the mobile interface (hereafter referred to as "Facebook Mobile") for the application is more usable than the standard, desktop interface (hereafter referred to as "Facebook Desktop") for individuals who use screen readers to access the Facebook interface from their computers. This paper presents empirical data from 15 blind users, who took part in the usability evaluation of Facebook Desktop as well as a second phase of usability testing with 15 blind users to evaluate Facebook Mobile (when accessed from a computer and web browser). This research concludes that Facebook Mobile is more usable than the Facebook Desktop interface; however, the mobile interface is missing some features and is not consistently aligned with the Facebook Desktop interface. The implications of this study raise the question of whether there is often a usability and functionality difference between different interfaces for an application when one interface is suggested to be the "accessible" version.