The elephant in the room: ambiguity and temporary closure in a design process

  • Authors:
  • Janni Nielsen;Mads Bødker

  • Affiliations:
  • CAICT, Copenhagen Business School, Howitzvej, Denmark;CAICT, Copenhagen Business School, Howitzvej, DK, Denmark

  • Venue:
  • Proceedings of the 22nd Conference of the Computer-Human Interaction Special Interest Group of Australia on Computer-Human Interaction
  • Year:
  • 2010

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Abstract

In this paper we challenge the Participatory Design practice of integrating lay perspectives and involving users in the design process. We do this by questioning the ways in which "asking", "participation", or "involvement" is practically staged. With the aim of exploring how ideas and concepts come to be or come to be rejected, and what is the role of materials in this process we report on an experimental workshop wherein student design teams work on a case. The study shows how design ideas and concepts are managed through the phase of idea generation and conceptualization. Design decisions are really oscillations between ambiguity and temporary closures or stabilizations. They are not forking paths of decisions that lead to possibilities that lead to rhetorical situations and so on. The paper shows the potential centripetal (i.e. centering and attention grabbing) force of materials in a design workshop.