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Reflections on NoteCards: seven issues for the next generation of hypermedia systems
Communications of the ACM
Agents of change: managing the introduction of automated tools
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gIBIS: a hypertext tool for exploratory policy discussion
ACM Transactions on Information Systems (TOIS)
Journal of the American Society for Information Science
Design rationale: the argument behind the artifact
CHI '89 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
JANUS: integrating hypertext with a knowledge-based design environment
HYPERTEXT '89 Proceedings of the second annual ACM conference on Hypertext
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CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
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The sciences of the artificial (3rd ed.)
Common Lisp: The Language
COCS '93 Proceedings of the conference on Organizational computing systems
Automated capture of rationale for the detailed design process
AAAI '99/IAAI '99 Proceedings of the sixteenth national conference on Artificial intelligence and the eleventh Innovative applications of artificial intelligence conference innovative applications of artificial intelligence
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PROFES '01 Proceedings of the Third International Conference on Product Focused Software Process Improvement
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Usability and free/libre/open source software SIG: HCI expertise and design rationale
CHI '07 Extended Abstracts on Human Factors in Computing Systems
Expert Systems with Applications: An International Journal
A socio-cognitive analysis of online design discussions in an Open Source Software community
Interacting with Computers
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The elephant in the room: ambiguity and temporary closure in a design process
Proceedings of the 22nd Conference of the Computer-Human Interaction Special Interest Group of Australia on Computer-Human Interaction
Using rationale to drive product line architecture configuration
Proceedings of the 6th International Workshop on SHAring and Reusing Architectural Knowledge
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INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part I
Systematic causal knowledge acquisition using FCM Constructor for product design decision support
Expert Systems with Applications: An International Journal
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Advanced Engineering Informatics
The effects of a shared free form rationale space in collaborative learning activities
Journal of Systems and Software
The Effects of Rationale Awareness on Individual Reflection Processes in Virtual Group Activities
International Journal of e-Collaboration
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We propose an approach to design rationale (DR) that emphasizes supporting the design process in such a way that a trace of the rationale is captured with little disruption of the normal process. We describe a rhetorical method for design dialogue called IBIS (meaning "issue-based information systems") and two implementations of this rhetorical method: a graphical hypertext tool for conducting IBIS discussions called gIBIS and a simple indented text notation. We describe a field trial in an industrial setting in which the "low-tech" indented text IBIS was used to capture more than 2,300 requirements and design decisions. We also explore the implications of this experience for the design of computer tools that, like gIBIS, seek to capture DR nonintrusively.