The role of trust in outsourced IS development projects
Communications of the ACM
IEEE Software
Managing Complex IT Outsourcing--Partnerships
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 8 - Volume 8
Characteristics of IT Outsourcing Contracts
HICSS '03 Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track 8 - Volume 8
Evaluating Offshore IT Outsourcing in India: Supplier and Customer Scenarios
HICSS '03 Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track 8 - Volume 8
Understanding software project risk: a cluster analysis
Information and Management
A maturity model for the implementation of software process improvement: an empirical study
Journal of Systems and Software - Special issue: The new context for software engineering education and training
Effects of culture on control mechanisms in offshore outsourced IT projects
Proceedings of the 2005 ACM SIGMIS CPR conference on Computer personnel research
ICGSE '06 Proceedings of the IEEE international conference on Global Software Engineering
Outsourcing Decisions and Models - Some Practical Considerations for Large Organizations
ICGSE '06 Proceedings of the IEEE international conference on Global Software Engineering
The impact of offshore outsourcing on IT workers in developed countries
Communications of the ACM - Spam and the ongoing battle for the inbox
An investigation of factors that influence the duration of IT outsourcing relationships
Decision Support Systems
Establishing and maintaining trust in software outsourcing relationships: An empirical investigation
Journal of Systems and Software
On Coordination Mechanisms in Global Software Development
ICGSE '07 Proceedings of the International Conference on Global Software Engineering
Awareness in the Wild: Why Communication Breakdowns Occur
ICGSE '07 Proceedings of the International Conference on Global Software Engineering
Information and Software Technology
Exploring the relationship between software project duration and risk exposure: A cluster analysis
Information and Management
Demotivators of software process improvement: an empirical investigation
Software Process: Improvement and Practice
Developing a Course on Designing Software in Globally Distributed Teams
ICGSE '08 Proceedings of the 2008 IEEE International Conference on Global Software Engineering
Using Scrum in Global Software Development: A Systematic Literature Review
ICGSE '09 Proceedings of the 2009 Fourth IEEE International Conference on Global Software Engineering
APSEC '09 Proceedings of the 2009 16th Asia-Pacific Software Engineering Conference
Information and Software Technology
Challenges and improvements in distributed software development: a systematic review
Advances in Software Engineering
Models and tools for managing distributed software development: a systematic literature review
EASE'10 Proceedings of the 14th international conference on Evaluation and Assessment in Software Engineering
A preliminary structure of software outsourcing vendors' readiness model
Proceedings of the 11th International Conference on Product Focused Software
Risks and risk mitigation in global software development: A tertiary study
Information and Software Technology
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Context: Software development outsourcing is a contract-based relationship between client and vendor organisations in which a client contracts out all or part of its software development activities to a vendor, who provides agreed services for remuneration. Objective: The objective is to identify various barriers that have a negative impact on software outsourcing clients in the selection process of offshore software development outsourcing vendors. Method: We have performed a systematic literature review (SLR) process for the identification of barriers. We have performed all the SLR steps such as the protocol development, initial selection, final selection, quality assessment, data extraction and data synthesis. Results: We have identified barriers such as 'language and cultural barriers', 'country instability', 'lack of project management', 'lack of protection for intellectual property rights' and 'lack of technical capability' that generally have a negative impact on outsourcing clients. We have identified only one common frequently cited barrier in three types of organisations (i.e. small, medium and large) which is 'language and cultural barriers'. We did not identify any common frequently cited barrier in three continents (Asia, North America and Europe) and in two decades (1990-1999 and 2000-mid 2008). The results also reveal the similarities and differences in the barriers identified through different study strategies. Conclusions: Vendors should address frequently cited barriers such as 'language and cultural barriers', 'country instability', 'lack of project management', 'lack of protection for intellectual property rights' and 'lack of technical capability' in order to compete in the offshore outsourcing business.