Individual, social, and organizational contexts for active knowledge sharing in communities of practice

Authors:
Su-Hwan Jeon;Young-Gul Kim;Joon Koh
Affiliations:
Arts Management Department, Inter School Division, Korea National University of Arts, 120-3, Yesul-gil, Seongbuk-gu, Seoul 136-716, South Korea;Graduate School of Management, KAIST, 207-43, Cheongryangri-dong, Dongdaemun-gu, Seoul 130-012, South Korea;Graduate School of Business, Chonnam National University, 300 Yongbong-dong, Buk-gu, Kwang-Ju 500-757, South Korea
Venue:
Expert Systems with Applications: An International Journal
Year:
2011

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Abstract

Firms that have implemented knowledge management initiatives are now interested in nurturing voluntary knowledge sharing organizations, called communities of practice (CoPs). Adopting the Triandis model on attitude formation, we identified and validated a set of organizational factors that was anticipated to have effects on knowledge sharing by CoP members such as perceived consequences, affect, social factors and facilitating conditions. One hundred and seventy-nine members from 70 CoPs of a large multinational electronics firm participated in this survey. Based on the PLS analysis, perceived consequences, affect, social factors, and facilitating conditions were found to significantly affect knowledge sharing in CoPs.