Semiotics in information systems engineering
Semiotics in information systems engineering
A meta-communication model for structuring intercultural communication action patterns
ACM SIGGROUP Bulletin
The Semiotic Engineering of Human-Computer Interaction (Acting with Technology)
The Semiotic Engineering of Human-Computer Interaction (Acting with Technology)
When second wave HCI meets third wave challenges
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
Human-Computer Interaction
Communication and Expression in Social Networks: Getting the "Making Common" from People
LA-WEB '09 Proceedings of the 2009 Latin American Web Congress (la-web 2009)
Understanding meta-communication in an inclusive scenario
Proceedings of the 2010 ACM Symposium on Applied Computing
Interacting with TV: report of a user experience evaluation considering affective state
Proceedings of the 18th Brazilian symposium on Multimedia and the web
Perspectives on the evaluation of affective quality in social software
International Journal of Web Based Communities
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Considering the growing need of providing government services through the Internet, it is fundamental to make these systems accessible and inclusive, in order to reach the majority of citizens. In this paper we present a proposal of a meta-communication mechanism to support users in inclusive social networks and the validation of a prototype tool by a community of users in a Brazilian city. Furthermore, based on lessons learned from the activity reported here and from previous investigations, we describe the Design Rationale for this mechanism in an attempt to inform designers of inclusive systems about suitable alternatives to issues that arise during the development of the application.