The effectiveness of external information channels in facilitating innovation within software development groups

Authors:
Robert W. Zmud
Affiliations:
-
Venue:
MIS Quarterly
Year:
1983

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Abstract

This study of forty-nine software development groups investigated the effectiveness of ten information channels, linking the software groups to potential information resources about new developments in software methodologies, as a means of facilitating software group innovativeness. While the findings suggest that software group innovativeness can be improved by providing appropriate external information channels, this relationship is contingent on a software groups internal environment. The channels most commonly provided by those organizations participating in the study tended to be those least effective in promoting innovation.