Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
Coping with human errors through system design: implications for ecological interface design
International Journal of Man-Machine Studies
End-user modifiability in design environments
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Using critics to empower users
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Research that reinvents the corporation
Harvard Business Review
There's no place like home: continuing design in use
Design at work
Cognitive systems engineering
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
External cognition: how do graphical representations work?
International Journal of Human-Computer Studies
The invisible computer
The invisible future
The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
What we talk about when we talk about context
Personal and Ubiquitous Computing
Digital backchannels in shared physical spaces: experiences at an academic conference
CHI '05 Extended Abstracts on Human Factors in Computing Systems
In the Bubble: Designing in a Complex World
In the Bubble: Designing in a Complex World
Work-Oriented Design of Computer Artifacts
Work-Oriented Design of Computer Artifacts
Three Faces of Human-Computer Interaction
IEEE Annals of the History of Computing
When second wave HCI meets third wave challenges
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
Damaged merchandise? a review of experiments that compare usability evaluation methods
Human-Computer Interaction
Meta-design: expanding boundaries and redistributing control in design
INTERACT'07 Proceedings of the 11th IFIP TC 13 international conference on Human-computer interaction
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Meta-design theory emphasizes that future use can never be entirely anticipated at design time, as users shape their environments in response to emerging needs; systems should therefore be designed to adapt to future conditions in the hands of end users. For most of human history, all design was metadesign; designers were also users, and the environments of design and use were one and the same. Technology introduced a divide between the skilled producers and unskilled consumers of technology, and between design time and use time. In our increasingly complex technological environments, tomorrow's meta-designers must be able to anticipate the environment in which the end users will work in order to provide the flexibility for users to craft their tools. By exploring and projecting forward current trends in technology use, we have identified key principles for meta-designers and suggest that using them as design heuristics will aid meta-designers in crafting systems for future end-users.