Model-based design of interactive applications
intelligence
Designing Data-Intensive Web Applications
Designing Data-Intensive Web Applications
Communications of the ACM - End-user development: tools that empower users to create their own software solutions
Component-based technologies for end-user development
Communications of the ACM - End-user development: tools that empower users to create their own software solutions
Designing Interfaces
Component-based tailorability: Enabling highly flexible software applications
International Journal of Human-Computer Studies
End users as unwitting software developers
Proceedings of the 4th international workshop on End-user software engineering
Towards end-user programming with wikis
Proceedings of the 4th international workshop on End-user software engineering
Organizing User Interface Patterns for e-Government Applications
Engineering Interactive Systems
End-User Development of Enterprise Widgets
IS-EUD '09 Proceedings of the 2nd International Symposium on End-User Development
End-User Development for E-Government Website Content Creation
IS-EUD '09 Proceedings of the 2nd International Symposium on End-User Development
Cicero Designer: An Environment for End-User Development of Multi-Device Museum Guides
IS-EUD '09 Proceedings of the 2nd International Symposium on End-User Development
What's in a mashup? And why? Studying the perceptions of web-active end users
VLHCC '08 Proceedings of the 2008 IEEE Symposium on Visual Languages and Human-Centric Computing
VLHCC '08 Proceedings of the 2008 IEEE Symposium on Visual Languages and Human-Centric Computing
Engineering rich internet applications with a model-driven approach
ACM Transactions on the Web (TWEB)
Managing accessibility in local e-government websites through end-user development: a case study
Universal Access in the Information Society
CBEADS©: a framework to support meta-design paradigm
UAHCI'07 Proceedings of the 4th international conference on Universal access in human computer interaction: coping with diversity
Meta-model to support end-user development of web based business information systems
ICWE'07 Proceedings of the 7th international conference on Web engineering
Supporting multimodality in service-oriented model-based development environments
HCSE'10 Proceedings of the Third international conference on Human-centred software engineering
e-Government online forms: design guidelines for older adults in Europe
Universal Access in the Information Society
Visual Interactive Systems for End-User Development: A Model-Based Design Methodology
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
A meta-design approach to the development of e-government services
Journal of Visual Languages and Computing
Designing visual interactive systems in the e-government domain
Proceedings of the International Working Conference on Advanced Visual Interfaces
Visually modelling data intensive web applications to assist end-user development
Proceedings of the 6th International Symposium on Visual Information Communication and Interaction
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This paper describes an approach to the end-user development of online services for citizens of a government agency. With reference to a typical government-to-citizen service, the paper discusses how such services are currently structured and provided to citizens, and how their implementation can be transferred from software professionals to administrative personnel, who do not generally possess any programming expertise. The analysis of e-government services is carried out according to different perspectives pertaining to the citizen, the employee, the software engineer and the human-computer interaction expert. This analysis leads to define an abstract service model (a meta-model) and constitutes the first phase of the end-user development approach here proposed. The meta-model can then be used to design an environment for service creation suitable to the competencies and background of the target end-user developers. This design activity constitutes the second phase of the proposed approach.