The dynamics of mass interaction
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Studying cooperation and conflict between authors with history flow visualizations
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Using social psychology to motivate contributions to online communities
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Beyond Bandwidth: Dimensions of Connection in Interpersonal Communication
Computer Supported Cooperative Work
Understanding design as a social creative process
Proceedings of the 5th conference on Creativity & cognition
SuggestBot: using intelligent task routing to help people find work in wikipedia
Proceedings of the 12th international conference on Intelligent user interfaces
A familiar face(book): profile elements as signals in an online social network
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Measurement and analysis of online social networks
Proceedings of the 7th ACM SIGCOMM conference on Internet measurement
Looking at, looking up or keeping up with people?: motives and use of facebook
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Articulations of wikiwork: uncovering valued work in wikipedia through barnstars
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Facts or friends?: distinguishing informational and conversational questions in social Q&A sites
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Online design discussion sites are a popular networking platform drawing thousands of designers from all around the globe. These sites show promise as emerging design resource by enabling designers to learn about design techniques and tools, share ideas and to seek (receive) critique to help refine their ideas, and to learn from other designers' experience. In this paper, we report results of a study that aims to understand designers' experience and activities in online design discussion site and how they relate to design. We have analyzed member profiles (N=12164), posts submitted by one-time posters (N=2854), and post-contents (N=1004) for a month and conducted follow-up interviews (N=5) to investigate what roles such sites play in supporting design. Our findings reveal that while designers find such sites extremely promising, ineffective representation of ongoing activities, lack of visibility of contribution, and difficulty in finding needed information hinder (even discourage) participation. We propose actionable implications that can lead into better site design.