Transferring human-human interaction studies to HRI scenarios in public space

Authors:
Astrid Weiss;Nicole Mirnig;Roland Buchner;Florian Förster;Manfred Tscheligi
Affiliations:
ICT&S Center, University of Salzburg, Salzburg, Austria;ICT&S Center, University of Salzburg, Salzburg, Austria;ICT&S Center, University of Salzburg, Salzburg, Austria;ICT&S Center, University of Salzburg, Salzburg, Austria;ICT&S Center, University of Salzburg, Salzburg, Austria
Venue:
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part II
Year:
2011

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Abstract

This paper presents the contextual analysis of the user requirements for a mobile navigation robot in public space. Three human-human interaction studies were conducted in order to gain a holistic understanding of the public space as interaction context for itinerary requests. All three human-human requirement studies were analyzed with respect to retrieve guidelines for human-robot interaction. This empirical work should contribute by: (1) providing recommendations for a communication structure from a communication studies perspective, (2) providing recommendations for navigation principles for humanrobot interaction in public space from a socio-psychological and a HRI perspective, and (3) providing recommendations regarding (confounding) contextual variables from an HCI perspective.