Interaction scenarios for HRI in public space

  • Authors:
  • Jakub Złotowski;Astrid Weiss;Manfred Tscheligi

  • Affiliations:
  • ICT&S Center, University of Salzburg, Salzburg, Austria;ICT&S Center, University of Salzburg, Salzburg, Austria;ICT&S Center, University of Salzburg, Salzburg, Austria

  • Venue:
  • ICSR'11 Proceedings of the Third international conference on Social Robotics
  • Year:
  • 2011

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Abstract

Social acceptance of robots in public space implicitly requires a user-centered approach in the development phase of a robotic system. One of the most popular tools used by interaction designers in the field of Human-Computer Interaction (HCI) are the persona-based scenarios. Recently, they find their way more and more into HRI research. This paper describes how specifically designed human-human studies can support the modeling process of interaction scenarios in HRI. As part of the Interactive Urban Robot (IURO) project, we analyzed three human-human studies to better understand human selection process of interaction partners and an approached person's subsequent actions in itinerary request situations. This empirical data was used to create personas and scenarios for HRI in public space.