La vitesse de défilement des barres de progression influence-t-elle la perception du temps d'attente?

Authors:
Guillaume Gronier;Carine Lallemand
Affiliations:
Centre de Recherche Public Henri Tudor, Luxembourg;Centre de Recherche Public Henri Tudor, Luxembourg
Venue:
23rd French Speaking Conference on Human-Computer Interaction
Year:
2011

Citing 9
Cited 0

Development of an instrument measuring user satisfaction of the human-computer interface

CHI '88 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
To influence time perception

CHI '95 Conference Companion on Human Factors in Computing Systems
The importance of percent-done progress indicators for computer-human interfaces

CHI '85 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Quality is in the eye of the beholder: meeting users' requirements for Internet quality of service

Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Usability Engineering

Usability Engineering
Rethinking the progress bar

Proceedings of the 20th annual ACM symposium on User interface software and technology
Etude des métaphores temporelles sur la perception du temps d'attente

Proceedings of the 20th International Conference of the Association Francophone d'Interaction Homme-Machine
Faster progress bars: manipulating perceived duration with visual augmentations

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Active progress bars: facilitating the switch to temporary activities

CHI '11 Extended Abstracts on Human Factors in Computing Systems

Quantified Score

Hi-index	0.00

Visualization

Abstract

This research focuses on the satisfaction and waiting times perceived by a user during the moments where the interaction between the user and the system is temporarily interrupted (file download, setup of a program, etc.). These waiting times are often sources of anxiety and irritation. They go usually with the presentation of an animated progress bar. The objective of this research is to study the impact of different variable-rate progress bars by varying the speed of scrolling. Thus, we are interested in the effects of acceleration and deceleration between progress bars positions. The results confirm the existence of a causal link between perception of waiting time and satisfaction. In addition, a progress bar with a decelerating speed is significantly more appreciated by the users. The results may provide valuable information for the design of computer interfaces.