Communications of the ACM
Impact of system response time on state anxiety
Communications of the ACM
Metaphor design in user interfaces
ACM SIGDOC Asterisk Journal of Computer Documentation
The importance of percent-done progress indicators for computer-human interfaces
CHI '85 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
23rd French Speaking Conference on Human-Computer Interaction
Enhancing User eXperience during waiting time in HCI: contributions of cognitive psychology
Proceedings of the Designing Interactive Systems Conference
Active progress bar: aiding the switch to temporary activities
BCS-HCI '12 Proceedings of the 26th Annual BCS Interaction Specialist Group Conference on People and Computers
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During the Human-Computer Interactions (HCI), the user is sometimes faced with waiting periods. Presentations of metaphors like icons or progress bars often improve these waiting periods. This current research will examine the influence of time's metaphors on user satisfaction and their perception of waiting periods. The hypothesis supported in this article consists of some metaphors giving the user an impression of a shorter waiting period than others, displaying an equally long period. Based on collected data through experimentation, it is then possible to differentiate between interfaces with high or low "waiting period improvement" for the design of human-computer interfaces.