Computer mediated work: the interplay between technology and structured jobs
Communications of the ACM - Special section on management of information systems
Response time and display rate in human performance with computers
ACM Computing Surveys (CSUR)
Communications of the ACM
System response time operator productivity, and job satisfaction
Communications of the ACM
The keystroke-level model for user performance time with interactive systems
Communications of the ACM
The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
Computer response time and user performance.
CHI '83 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Learning effectiveness: The impact of response time (abstract only)
CHI '81 Proceedings of the Joint Conference on Easier and More Productive Use of Computer Systems. (Part - II): Human Interface and the User Interface - Volume 1981
Impacts of personality type and computer system response time on anxiety and user response time (state-anxiety, type a, impatience)
Current technological impediments to business-to-consumer electronic commerce
Communications of the AIS
An examination of the run-time performance of GUI creation frameworks
PPPJ '03 Proceedings of the 2nd international conference on Principles and practice of programming in Java
How quickly should communication robots respond?
Proceedings of the 3rd ACM/IEEE international conference on Human robot interaction
Etude des métaphores temporelles sur la perception du temps d'attente
Proceedings of the 20th International Conference of the Association Francophone d'Interaction Homme-Machine
Behavioral and emotional consequences of brief delays in human-computer interaction
International Journal of Human-Computer Studies
An Investigation of User's Mental Models on Website
HCD 09 Proceedings of the 1st International Conference on Human Centered Design: Held as Part of HCI International 2009
40years of searching for the best computer system response time
Interacting with Computers
Cloudlet-screen computing: a client-server architecture with top graphics performance
International Journal of Ad Hoc and Ubiquitous Computing
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Recent research has shown that user satisfaction and productivity are affected by system response time. Our purpose is to provide the results of empirical research on system response time and its effect on state anxiety. Test subjects were classified as Type A or Type B personality in order to determine if personality type had any affect on the relationship between system response time and state anxiety. The results show that both Type A and Type B personalities exhibit a statistically significant increase in state anxiety during poor or variable system response times.