Information Systems Research
On the Strategic Accumulation of Intangible Assets
Organization Science
Assessing the strategic value of Information Technology: An analysis on the insurance sector
Information and Management
Information and Management
CEO/CIO mutual understanding, strategic alignment, and the contribution of IS to the organization
Information and Management
Determinants of the Web accessibility of European banks
Information Processing and Management: an International Journal
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We analysed the role of industry in determining the diffusion and business value created by IT. Data was collected for this purpose by surveying 192 large enterprises in Italy. Our research revealed three findings. First, in the material services and non-hi-tech manufacturing industries, firms had a relatively limited adoption of IT, resulting in little business impact. Second, firms' IT spending behaviour depended on their industry type and not on their IT capabilities. However their capabilities were more important than industry in explaining why firms achieved benefits from IT adoption that depended on the previous accumulation of IT resources and other capabilities. Third, industry type determined the degree to which IT affected profitability and its effectiveness in helping firms to defend their competitive advantage. Specifically, the slower the adoption of IT in an industry, the greater its impact on the firm's profitability.The implications of these findings for managers and policy-makers are discussed.