Trusty: a tool to improve communication and collaboration in DSD

Authors:
Gabriela Noemi Aranda;Aurora Vizcaíno;José Luís Hernández;Ramón R. Palacio;Alberto L. Morán
Affiliations:
GIISCo Research Group, Facultad de Informática, Universidad Nacional del Comahue, Neuquén, Argentina;ALARCOS Research Group, Information Systems and Technologies Department, INDRA Research and Development Institute, Universidad de Castilla-La Mancha, Ciudad Real, Spain;ALARCOS Research Group, Information Systems and Technologies Department, INDRA Research and Development Institute, Universidad de Castilla-La Mancha, Ciudad Real, Spain;Facultad de Ingeniería, Facultad de Ciencias, Universidad Autónoma de Baja California, Ensenada, México;Facultad de Ingeniería, Facultad de Ciencias, Universidad Autónoma de Baja California, Ensenada, México
Venue:
CRIWG'11 Proceedings of the 17th international conference on Collaboration and technology
Year:
2011

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Abstract

Distributed Software Development (DSD) projects frequently confront the problem of a lack of face-to-face interaction, which is a great obstacle in informal communication. Since informal communication is the means by which people normally discover facts about their co-workers, thus leading to their mutual trust, we have designed a tool called Trusty with which to support DSD. In this paper we describe the main characteristics of Trusty, which provides mechanisms to support communication, coordination, knowledge management and other capabilities such as the statistical analysis of those networks which are valuable in virtual environments.