The transmission of self: body language availability and gender in videoconferencing

Authors:
Cameron Teoh;Holger Regenbrecht;David O'Hare
Affiliations:
University of Otago, Dunedin, New Zealand;University of Otago, Dunedin, New Zealand;University of Otago, Dunedin, New Zealand
Venue:
Proceedings of the 23rd Australian Computer-Human Interaction Conference
Year:
2011

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Abstract

Videoconferencing technology is increasingly used for work and personal use. While a lot of research has been done on the perceptual qualities of videoconferencing systems, little research has been done on self-transmission or the ways in which individuals manage and control the impressions received by the communication partner. In an experimental study with 134 participants, we investigated the influence of the availability of body language and both partners' gender on the ability to transmit oneself in videoconferencing. We found that participant gender and partner gender both had significant effects on perceptions of dominance/persuasion and impression management. We discuss these results in relation to the transmission of self in remote communication and their implications for future design and research.