The road from community ideas to organisational innovation: a life cycle survey of idea management systems

  • Authors:
  • Adam Westerski;Carlos A. Iglesias;Tadhg Nagle

  • Affiliations:
  • Escuela Tecnica Superior de Ingenieros de Telecomunicacion, Universidad Politecnica de Madrid, Avenida Complutense 30, 28040 Madrid, Spain.;Escuela Tecnica Superior de Ingenieros de Telecomunicacion, Universidad Politecnica de Madrid, Avenida Complutense 30, 28040 Madrid, Spain.;Business Information Systems Department, University College Cork, O

  • Venue:
  • International Journal of Web Based Communities
  • Year:
  • 2011

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Abstract

This paper introduces a new emerging software component, the idea management system, which helps to gather, organise, select and manage the innovative ideas provided by the communities gathered around organisations or enterprises. We define the notion of the idea life cycle, which provides a framework for characterising tools and techniques that drive the evolution of community submitted data inside idea management systems. Furthermore, we show the dependencies between the community-created information and the enterprise processes that are a result of using idea management systems and point out the possible benefits.