Trust requirements in e-business
Communications of the ACM
Designing a composite e-service platform with recommendation function
Computer Standards & Interfaces
Business-oriented management of Web services
Communications of the ACM - Service-oriented computing
UbiCollab: collaboration support for mobile users
Proceedings of the 2004 ACM symposium on Applied computing
Personalization in distributed e-learning environments
Proceedings of the 13th international World Wide Web conference on Alternate track papers & posters
A Planner-Independent Collaborative Planning Assistant
AAMAS '04 Proceedings of the Third International Joint Conference on Autonomous Agents and Multiagent Systems - Volume 2
A Computational Geometry Approach to Web Personalization
CEC '04 Proceedings of the IEEE International Conference on E-Commerce Technology
Communications of the ACM - The Blogosphere
Toward an on demand service-oriented architecture
IBM Systems Journal
Personalized e-learning system using Item Response Theory
Computers & Education
Multi-agent decision support via user-modeling
Proceedings of the fourth international joint conference on Autonomous agents and multiagent systems
Tools for composite web services: a short overview
ACM SIGMOD Record
Personalization technologies: a process-oriented perspective
Communications of the ACM - The digital society
Implementation of framework for developing multi-agent based automated negotiation systems
ICEC '05 Proceedings of the 7th international conference on Electronic commerce
Establishing and maintaining compatibility in service oriented business collaboration
ICEC '05 Proceedings of the 7th international conference on Electronic commerce
A social interaction analysis methodology for improving E-collaboration over the Internet
Electronic Commerce Research and Applications
Personalized and community decision support in etourism intermediaries
DEXA'05 Proceedings of the 16th international conference on Database and Expert Systems Applications
A distributed middleware infrastructure for personalized services
Computer Communications
Interface agents personalizing Web-based tasks
Cognitive Systems Research
Review and functional classification of collaborative systems
International Journal of Information Management: The Journal for Information Professionals
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Providing personalized and collaborative services on the web is critical for creating customer and business values in many e-business domains such as e-shop, e-marketplace, e-news, e-learning, e-finance, and e-tourism. The goal of this paper is to propose a generic service-oriented framework and modeling techniques for facilitating the development of a powerful personalized and collaborative e-service system that is adaptable for use in various e-business applications. A unified data model as well as integrated process models for supporting advanced e-service requirements including search, recommendation, customization, collaboration, negotiation, and trust management are presented and discussed with examples.