Fuzzy set theory—and its applications (3rd ed.)
Fuzzy set theory—and its applications (3rd ed.)
Multidimensional data in multidimensional scaling using the analytic network process
Pattern Recognition Letters
Expert Systems with Applications: An International Journal
Using a hybrid multi-criteria decision aid method for information systems outsourcing
Computers and Operations Research
Expert Systems with Applications: An International Journal
Developing a hybrid multi-criteria model for selection of outsourcing providers
Expert Systems with Applications: An International Journal
A DEMATEL method in identifying key success factors of hospital service quality
Knowledge-Based Systems
An integrated MCDM technique combined with DEMATEL for a novel cluster-weighted with ANP method
Expert Systems with Applications: An International Journal
A new hybrid MCDM model combining DANP with VIKOR to improve e-store business
Knowledge-Based Systems
Expert Systems with Applications: An International Journal
Extended TODIM method for hybrid multiple attribute decision making problems
Knowledge-Based Systems
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This study proposes a hybrid model to help airlines select suitable partners for strategic alliances. The model addresses the interdependency and feedback effects between criteria and alternatives by using the Decision-Making Trial and Evaluation Laboratory (DEMATEL) and Analytic Network Process (ANP). Decision-makers may hold diverse opinions and preferences due to incomplete information, differences in knowledge or simply inherent conflicts between various departments. This can make it difficult to judge the importance of the selection criteria. To remedy the problem we further apply Fuzzy Preference Programming (FPP) to integrate the different expert opinions. The proposed model can help practitioners improve their decision making process, especially when criteria and alternatives are numerous and inter-related. The method is demonstrated using data from a Taiwanese airline. Specific companies can easily extend this generic model to address their individual needs.