Information retrieval using a hypertext-based help system
SIGIR '89 Proceedings of the 12th annual international ACM SIGIR conference on Research and development in information retrieval
Usability inspection methods
WordNet: a lexical database for English
Communications of the ACM
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
Web page design: implications of memory, structure and scent for information retrieval
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The tangled Web we wove: a taskonomy of WWW use
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Learning where to look: location learning in graphical user interfaces
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Effects of structure and label ambiguity on information navigation
CHI '02 Extended Abstracts on Human Factors in Computing Systems
The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
Cognitive strategies and eye movements for searching hierarchical computer displays
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Repairing usability problems identified by the cognitive walkthrough for the web
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The bloodhound project: automating discovery of web usability issues using the InfoScentπ simulator
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Effects of scent and breadth on use of site-specific search on e-commerce Web sites
ACM Transactions on Computer-Human Interaction (TOCHI)
Banner ads hinder visual search and are forgotten
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Modeling information navigation: implications for information architecture
Human-Computer Interaction
WordNet::Similarity: measuring the relatedness of concepts
HLT-NAACL--Demonstrations '04 Demonstration Papers at HLT-NAACL 2004
SNIF-ACT: a model of information foraging on the world wide web
UM'03 Proceedings of the 9th international conference on User modeling
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A computational cognitive model of Web navigation is a working computer system that simulates human users searching for items in a Web site. A fully working model must automate aspects of human perception, decision making and physical control. To successfully predict human behavior, these automated processes must be consistent with the cognitive and physical limitations of human users. Predicted behavior might include which links users select, when they select them and when they backtrack to previous pages. In this chapter, the necessary capabilities of a working model are described in detail. These include processes that simulate users scanning a page of links, assessing each link, selecting a link and deciding when to backtrack. Accurately modeling link assessment for a variety of users is critical for successful predictions and is perhaps the greatest challenge in creating a useful model. Several approaches to link assessment are presented. The implementation details of one model are described, which are then evaluated by correlating the model's timing predictions to results from user studies.