Usability inspection methods
The cognitive walkthrough method: a practitioner's guide
Usability inspection methods
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
Web page design: implications of memory, structure and scent for information retrieval
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Using information scent to model user information needs and actions and the Web
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Cognitive walkthrough for the web
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Designing Web Usability: The Practice of Simplicity
Designing Web Usability: The Practice of Simplicity
A comprehension-based model of exploration
Human-Computer Interaction
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A comparison of LSA, wordNet and PMI-IR for predicting user click behavior
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Information search: the intersection of visual and semantic space
CHI '05 Extended Abstracts on Human Factors in Computing Systems
When the Wait Isnt So Bad: The Interacting Effects of Website Delay, Familiarity, and Breadth
Information Systems Research
Using a cognitive model to generate web navigation support
International Journal of Human-Computer Studies
Proceedings of the 2008 symposium on Eye tracking research & applications
Collective web usability analysis: cognitive and activity walkthroughs
International Journal of Web Engineering and Technology
Getting the message across: visual attention, aesthetic design and what users remember
Proceedings of the 7th ACM conference on Designing interactive systems
WSEAS Transactions on Computers
Modeling information navigation: implications for information architecture
Human-Computer Interaction
Graph theory application and web page ranking for website link structure improvement
Behaviour & Information Technology
Learning by foraging: The impact of individual knowledge and social tags on web navigation processes
Computers in Human Behavior
Modeling web navigation: methods and challenges
ITWP'03 Proceedings of the 2003 international conference on Intelligent Techniques for Web Personalization
Navigating in a virtual environment with model-generated support
Proceedings of the 31st European Conference on Cognitive Ergonomics
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Methods for identifying usability problems in web page designs should ideally also provide practical methods for repairing the problems found. Blackmon et al. [2] proved the usefulness of the Cognitive Walkthrough for the Web (CWW) for identifying three types of problems that interfere with users' navigation and information search tasks. Extending that work, this paper reports a series of two experiments that develop and prove the effectiveness of both full-scale and quick-fix CWW repair methods. CWW repairs, like CWW problem identification, use Latent Semantic Analysis (LSA) to objectively estimate the degree of semantic similarity (information scent) between representative user goal statements (100-200 words) and heading/link texts on each web page. In addition to proving the effectiveness of CWW repairs, the experiments reported here replicate CWW predictions that users will face serious difficulties if web developers fail to repair the usability problems that CWW identifies in web page designs [2].