Speech and Language Processing: An Introduction to Natural Language Processing, Computational Linguistics, and Speech Recognition
Quality of Telephone-Based Spoken Dialogue Systems
Quality of Telephone-Based Spoken Dialogue Systems
Questions in estonian information dialogues: form and functions
TSD'05 Proceedings of the 8th international conference on Text, Speech and Dialogue
TSD '08 Proceedings of the 11th international conference on Text, Speech and Dialogue
Towards computer-human interaction in natural language
International Journal of Computer Applications in Technology
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The paper analyses, how an information operator processes a customer's requests The study is based on the Estonian dialogue corpus Our further aim is to develop a dialogue system (DS) which interacts with a user in Estonian and recognises, interprets and grants a user's requests automatically There are two main classes of computational models of the interpretation of dialogue acts – cue-based and inferential-based In this paper, we try to combine these two approaches The corpus analysis demonstrates that a number of linguistic cues can be found which can be used by a DS for recognising requests in Estonian The DS will use linguistic cues in order to recognise a dialogue act type After that, a frame of the act will be activated and filled in in order to interpret (understand) the act and to generate a responding act A simple regular grammar is used for the dialogue management.