Consistency in physical and on-screen action improves perceptions of telepresence robots

  • Authors:

  • David Sirkin;Wendy Ju

  • Affiliations:

  • Stanford University, Stanford, CA, USA;Stanford University, Stanford, CA, USA

  • Venue:
  • HRI '12 Proceedings of the seventh annual ACM/IEEE international conference on Human-Robot Interaction
  • Year:
  • 2012

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Abstract

Does augmented movement capability improve people's experiences with telepresent meeting participants? We performed two web-based studies featuring videos of a telepresence robot. In the first study (N=164), participants observed clips of typical conversational gestures performed a) on a stationary screen only, b) with an actuated screen moving in physical space, or c) both on-screen and in-space. In the second study (N=103), participants viewed scenario videos depicting two people interacting with a remote collaborator through a telepresence robot, whose distant actions were a) visible on the screen only, or b) accompanied by local physical motion. These studies suggest that synchronized on-screen and in-space gestures significantly improved viewers' interpretation of the action compared to on-screen or in-space gestures alone, and that in-space gestures positively influenced perceptions of both local and remote participants.