Mobile computing in the retail arena
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The human-computer interaction handbook
“Put-that-there”: Voice and gesture at the graphics interface
SIGGRAPH '80 Proceedings of the 7th annual conference on Computer graphics and interactive techniques
Proceedings of the 6th international conference on Multimodal interfaces
Product Associated Displays in a Shopping Scenario
ISMAR '05 Proceedings of the 4th IEEE/ACM International Symposium on Mixed and Augmented Reality
Using a depth camera as a touch sensor
ACM International Conference on Interactive Tabletops and Surfaces
Integrating intra and extra gestures into a mobile and multimodal shopping assistant
PERVASIVE'05 Proceedings of the Third international conference on Pervasive Computing
Dynamic tactile guidance for visual search tasks
Proceedings of the 25th annual ACM symposium on User interface software and technology
Towards the counter free store: requirements for mobile sales assistants
Proceedings of the 2013 ACM conference on Pervasive and ubiquitous computing adjunct publication
Cricking: customer-product interaction in retail using pervasive technologies
Proceedings of the 2013 ACM conference on Pervasive and ubiquitous computing adjunct publication
Touchless gestural interaction with small displays: a case study
Proceedings of the Biannual Conference of the Italian Chapter of SIGCHI
| Hi-index | 0.00 |
During sales conversations, gestures and mimics are of high importance to communicate information about a product. One prominent example for such sales gestures is the meat and cheese counter, which is one of the remaining spots in supermarkets where sales persons interact with customers. Interactions at such counters in supermarkets normally follow a simple protocol. The customer points at an item of choice. The employee takes out the item and, in most of the cases the product needs to be cut to fit the amount the customer wants to buy. Often it is ambiguous about what specific product the customer and the employees are talking about. Up to now, there are just a few efforts in HCI research to enrich communication at the point of sale. In this paper we report and analyze one scenario in which an intelligent natural user interface can support communication between customer and employee in a sales conversation. Furthermore, we report on our prototype that is able to track pointing gestures by using a depth camera and to display information about items pointed at.