Judgement of information quality and cognitive authority in the Web
Journal of the American Society for Information Science and Technology
Perceptions of credibility of scholarly information on the web
Information Processing and Management: an International Journal
Can social bookmarking enhance search in the web?
Proceedings of the 7th ACM/IEEE-CS joint conference on Digital libraries
The effect of aesthetics on web credibility
Proceedings of the 23rd British HCI Group Annual Conference on People and Computers: Celebrating People and Technology
Wattsup?: motivating reductions in domestic energy consumption using social networks
Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries
Augmenting web pages and search results to support credibility assessment
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Happier together: integrating a wellness application into a social network site
PERSUASIVE'10 Proceedings of the 5th international conference on Persuasive Technology
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In recent years, we've seen a huge growth in the level of user-supplied reviews posted online. These reviews range from feedback on eBay or comments on sites such as YouTube, to social bookmarking sites like StumbleUpon that allow users to comment on almost any page on the web. I'm interested in how these comments are incorporated into evaluative judgements by the users that read them, and how we can improve them through better user interfaces in order to maximise their value to other users. The work draws on psychology and neurology, as well as ideas around credibility from information science, to design and test the impact of intelligent interface changes and behaviour on review composition and ascertain how the composition of a review can make it more or less useful.