What makes Web sites credible?: a report on a large quantitative study
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The Impact of CyberHealthcare on the Physician–Patient Relationship
Journal of Medical Systems
How do users evaluate the credibility of Web sites?: a study with over 2,500 participants
Proceedings of the 2003 conference on Designing for user experiences
The influence of structural and message features on Web site credibility
Journal of the American Society for Information Science and Technology
Trust in health websites: a review of an emerging field
Proceedings of the 1st ACM International Health Informatics Symposium
The impact of user experience levels on web credibility judgments
Proceedings of the 73rd ASIS&T Annual Meeting on Navigating Streams in an Information Ecosystem - Volume 47
Different people different styles: impact of personality style in web sites credibility judgement
HI'11 Proceedings of the 2011 international conference on Human interface and the management of information - Volume Part I
Eliciting evaluative comments from users in web 2.0 scenarios
Proceedings of the 2012 ACM international conference on Intelligent User Interfaces
College students' credibility judgments and heuristics concerning Wikipedia
Information Processing and Management: an International Journal
Understanding trust formation in digital information sources: The case of Wikipedia
Journal of Information Science
Case Study: Developing online health communities through digital media
International Journal of Information Management: The Journal for Information Professionals
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The study reported here examined perceptions of health website credibility during the process of acquiring health information using the World Wide Web. The relationships between perceptions of website credibility and both message characteristics (e.g., statistics, testimonials) and structural features of health websites (e.g., privacy policy statement, third-party endorsements) were assessed. Additionally, one's Web-use orientation (i.e., searching or surfing) was evaluated as a moderator of the preceding relationships. The results showed a positive relationship between the presence of structural features and perceptions of website credibility as well as a positive relationship between the presence of message characteristics and attitudes about the health topic. Although Web-use orientation moderated the relationship between message characteristics and perceptions of website credibility, the nature of this relationship was inconsistent with study predictions.