What makes Web sites credible?: a report on a large quantitative study
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Judgement of information quality and cognitive authority in the Web
Journal of the American Society for Information Science and Technology
Prominence-interpretation theory: explaining how people assess credibility online
CHI '03 Extended Abstracts on Human Factors in Computing Systems
How do users evaluate the credibility of Web sites?: a study with over 2,500 participants
Proceedings of the 2003 conference on Designing for user experiences
The influence of structural and message features on Web site credibility
Journal of the American Society for Information Science and Technology
Aesthetics and credibility in web site design
Information Processing and Management: an International Journal
Different people different styles: impact of personality style in web sites credibility judgement
HI'11 Proceedings of the 2011 international conference on Human interface and the management of information - Volume Part I
An exploratory study on search behavior in different languages
Proceedings of the 4th Information Interaction in Context Symposium
Incremental persuasion through microblogging: a survey of Twitter users in Latvia
Proceedings of the 6th International Conference on Persuasive Technology: Persuasive Technology and Design: Enhancing Sustainability and Health
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Users judge the credibility of websites while browsing for information. The criteria that influence how they judge the credibility depend on many factors. In this study we found that computer expertise had a strong impact on what criteria users used in their credibility judgments. Participants evaluated websites they found while searching and described their credibility evaluation process. The criteria identified from their evaluations differed between novice and intermediate/expert users.