Developing and Validating Trust Measures for e-Commerce: An Integrative Typology
Information Systems Research
On-line trust: concepts, evolving themes, a model
International Journal of Human-Computer Studies - Special issue: Trust and technology
Empirical research in on-line trust: a review and critical assessment
International Journal of Human-Computer Studies - Special issue: Trust and technology
Predicting User Trust in Information Systems: A Comparison of Competing Trust Models
HICSS '04 Proceedings of the Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 8 - Volume 8
Basic Concepts and Taxonomy of Dependable and Secure Computing
IEEE Transactions on Dependable and Secure Computing
Journal of Management Information Systems - Special section: Exploring the outlands of the MIS discipline
A User Behavior Based Trust Model for Mobile Applications
ATC '08 Proceedings of the 5th international conference on Autonomic and Trusted Computing
A Methodology towards Usable Trust Management
ATC '09 Proceedings of the 6th International Conference on Autonomic and Trusted Computing
Formalizing Trust Based on Usage Behaviours for Mobile Applications
ATC '09 Proceedings of the 6th International Conference on Autonomic and Trusted Computing
TruBeRepec: a trust-behavior-based reputation and recommender system for mobile applications
Personal and Ubiquitous Computing
Exploring the impact of trust information visualization on mobile application usage
Personal and Ubiquitous Computing
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A mobile application is a software package that can be installed and executed on a mobile device. Which mobile application is more trustworthy for a user to purchase, download, install, consume or recommend becomes a crucial issue that impacts its final success. This paper explores trust of mobile applications based on users' behaviors. It proposes a conceptual trust model according to trust behavior study. We achieve our model through Principal Component Analysis (PCA), reliability analysis, Confirmatory Factor Analysis (CFA) based on data collected from a questionnaire survey. It is indicated that a user's trust behavior is a multidimensional construct composed of three main aspects: using behavior, reflection behavior, and correlation behavior. They are further delineated into twelve measurable sub-constructs and relate to a number of external factors. The data analysis showed that the questionnaire has positive psychometric properties with respect to model construct validity and reliability. Particularly, the practical significance of our work towards usable trust management, the limitations of current empirical study and future work are also discussed.