Knowledge Management Case Book: Siemens Best Practises
Knowledge Management Case Book: Siemens Best Practises
Presenting ethnography in the requirements process
RE '95 Proceedings of the Second IEEE International Symposium on Requirements Engineering
Requirements monitoring in dynamic environments
RE '95 Proceedings of the Second IEEE International Symposium on Requirements Engineering
ART-SCENE: Enhancing Scenario Walkthroughs With Multi-Media Scenarios
RE '04 Proceedings of the Requirements Engineering Conference, 12th IEEE International
Evaluating implicit measures to improve web search
ACM Transactions on Information Systems (TOIS)
Rich-Media Scenarios for Discovering Requirements
IEEE Software
PC-RE: a method for personal and contextual requirements engineering with some experience
Requirements Engineering
Software Cinema-Video-based Requirements Engineering
RE '06 Proceedings of the 14th IEEE International Requirements Engineering Conference
IT ecosystems: evolved complexity and unintelligent design
Proceedings of the 2007 symposium on Computer human interaction for the management of information technology
Towards Requirements Engineering for Context Adaptive Systems
COMPSAC '07 Proceedings of the 31st Annual International Computer Software and Applications Conference - Volume 02
A model to estimate intrinsic document relevance from the clickthrough logs of a web search engine
Proceedings of the third ACM international conference on Web search and data mining
From software product lines to software ecosystems
Proceedings of the 13th International Software Product Line Conference
Utilizing Rule Deviations in IT Ecosystems for Implicit Requirements Elicitation
MARK '09 Proceedings of the 2009 Second International Workshop on Managing Requirements Knowledge
Satisfying user needs at the right time and in the right place: a research preview
REFSQ'11 Proceedings of the 17th international working conference on Requirements engineering: foundation for software quality
Online social networks as a catalyst for software and IT innovation
Proceedings of the 4th international workshop on Social software engineering
Proceedings of the 34th International Conference on Software Engineering
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IT ecosystems consist of dynamically interacting subsystems, components, and services containing software. Companies provide parts of IT ecosystems, e.g. for airports, train stations, and shopping malls. Due to the complex interaction of subsystems, overall behaviour cannot be completely anticipated or engineered. IT ecosystems constantly evolve by adapting to new user requirements and to changes in their environment. On-going improvement requires feedback from users. However, feedback is not easy to get. This paper presents an approach facilitating feedback in context. It is gathered by mobile devices like Smartphones. Effective support for evolution needs to cover (1) identifying the component or subsystem a user wants to address, (2) the ability to send feedback at very low effort and cost, and (3) support for interpreting incoming feedback. We present an architecture, a framework, and an application example to put stakeholder feedback into context. Contextualized feedback supports providers in driving the IT ecosystem evolution.