People's perception of domestic service robots: same household, same opinion?

Authors:
Julia Fink;Valérie Bauwens;Omar Mubin;Frédéric Kaplan;Pierre Dillenbourg
Affiliations:
Ecole Polytechnique Fédérale de Lausanne, Lausanne, Switzerland;Ecole Polytechnique Fédérale de Lausanne, Lausanne, Switzerland;Ecole Polytechnique Fédérale de Lausanne, Lausanne, Switzerland;Ecole Polytechnique Fédérale de Lausanne, Lausanne, Switzerland;Ecole Polytechnique Fédérale de Lausanne, Lausanne, Switzerland
Venue:
ICSR'11 Proceedings of the Third international conference on Social Robotics
Year:
2011

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Abstract

The study presented in this paper examined people's perception of domestic service robots by means of an ethnographic study. We investigated initial reactions of nine households who lived with a Roomba vacuum cleaner robot over a two week period. To explore people's attitude and how it changed over time, we used a recurring questionnaire that was filled at three different times, integrated in 18 semi-structured qualitative interviews. Our findings suggest that being part of a specific household has an impact how each individual household member perceives the robot. We interpret that, even though individual experiences with the robot might differ from one other, a household shares a specific opinion about the robot. Moreover our findings also indicate that how people perceived Roomba did not change drastically over the two week period.