The HomeNet field trial of residential Internet services
Communications of the ACM
Engineering ethnography in the home
Conference Companion on Human Factors in Computing Systems
Extending CSCW into domestic environments (workshop session) (abstract only)
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Proceedings of the SIGCHI conference on Human Factors in Computing Systems
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CHI '03 Extended Abstracts on Human Factors in Computing Systems
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CHI '05 Extended Abstracts on Human Factors in Computing Systems
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ACM Transactions on Computer-Human Interaction (TOCHI)
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How robotic products become social products: an ethnographic study of cleaning in the home
Proceedings of the ACM/IEEE international conference on Human-robot interaction
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Proceedings of the ACM/IEEE international conference on Human-robot interaction
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Proceedings of the ACM/IEEE international conference on Human-robot interaction
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Proceedings of the ACM/IEEE international conference on Human-robot interaction
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Proceedings of the 3rd ACM/IEEE international conference on Human robot interaction
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Proceedings of the 3rd ACM/IEEE international conference on Human robot interaction
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Proceedings of the 4th ACM/IEEE international conference on Human robot interaction
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Proceedings of the 4th ACM/IEEE international conference on Human robot interaction
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Proceedings of the 4th ACM/IEEE international conference on Human robot interaction
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Proceedings of the 4th ACM/IEEE international conference on Human robot interaction
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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ACM Transactions on Computer-Human Interaction (TOCHI)
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UbiComp'06 Proceedings of the 8th international conference on Ubiquitous Computing
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ICSR'11 Proceedings of the Third international conference on Social Robotics
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Proceedings of the 8th ACM/IEEE international conference on Human-robot interaction
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Proceedings of the 8th ACM/IEEE international conference on Human-robot interaction
Proceedings of the 8th ACM/IEEE international conference on Human-robot interaction
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ACM Transactions on Interactive Intelligent Systems (TiiS)
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Robotics and Autonomous Systems
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Domestic service robots have long been a staple of science fiction and commercial visions of the future. Until recently, we have only been able to speculate about what the experience of using such a device might be. Current domestic service robots, introduced as consumer products, allow us to make this vision a reality.This paper presents ethnographic research on the actual use of these products, to provide a grounded understanding of how design can influence human-robot interaction in the home. We used an ecological approach to broadly explore the use of this technology in this context, and to determine how an autonomous, mobile robot might "fit" into such a space. We offer initial implications for the design of these products: first, the way the technology is introduced is critical; second, the use of the technology becomes social; and third, that ideally, homes and domestic service robots must adapt to each other.