Um modelo de avaliação da usabilidade baseado na captura automática de dados de interação do usuário em ambientes reais

  • Authors:
  • Artur Henrique Kronbauer;Celso A. Saibel Santos

  • Affiliations:
  • DMCC -- UFBA, Salvador -- BA, Brasil;DMCC -- UFBA, Salvador -- BA, Brasil

  • Venue:
  • Proceedings of the 10th Brazilian Symposium on on Human Factors in Computing Systems and the 5th Latin American Conference on Human-Computer Interaction
  • Year:
  • 2011

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Abstract

The omnipresence of these new technologies associated to different ways of interaction and to the diversity of user characteristics (such as age, level of education and geographical distribution) create new challenges for the usability assessment of these devices and their applications. One of those challenges is the proposal of oil methodologies that perform usability tests contextualized in the environment where such devices are used (called in vitro tests). The mobility properties and the use of multimodal interfaces provide ways of interaction, to some extent unusual, which would hardly be reproduced in laboratory (in vitro tests). This paper focuses on this sphere and proposes a model for user interaction data collection about an application. The model intends to compare the designer's point of view with the user effective behavior in real situations through the automatic data capture that serves as basis for the process of usability assessment of the designed applications.