Towards the establishment of a framework for intuitive multi-touch interaction design

  • Authors:
  • Amy Ingram;Xiaoyu Wang;William Ribarsky

  • Affiliations:
  • University of North Carolina at Charlotte, Charlotte, NC;University of North Carolina at Charlotte, Charlotte, NC;University of North Carolina at Charlotte, Charlotte, NC

  • Venue:
  • Proceedings of the International Working Conference on Advanced Visual Interfaces
  • Year:
  • 2012

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Abstract

Intuition is an important yet ill-defined factor when designing effective multi-touch interactions. Throughout the research community, there is a lack of consensus regarding both the nature of intuition and, more importantly, how to systematically incorporate it into the design of multi-touch gestural interactions. To strengthen our understanding of intuition, we surveyed various domains to determine the level of consensus among researchers, commercial developers, and the general public regarding which multi-touch gestures are intuitive, and which of these gestures intuitively lead to which interaction outcomes. We reviewed more than one hundred papers regarding multi-touch interaction, approximately thirty of which contained key findings we report herein. Based on these findings, we have constructed a framework of five factors that determine the intuition of multi-touch interactions, including direct manipulation, physics, feedback, previous knowledge, and physical motion. We further provide both design recommendations for multi-touch developers and an evaluation of research problems which remain due to the limitations of present research regarding these factors. We expect our survey and discussion of intuition will raise awareness of its importance, and lead to the active pursuit of intuitive multi-touch interaction design.