Experience with the ZOG human-computer interface system
International Journal of Man-Machine Studies
Experience with an adaptive indexing scheme
CHI '85 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CHI '85 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Online help systems: a conspectus
Communications of the ACM
Manual dexterity-a user-oriented approach to creating computer documentation.
CHI '83 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Recent advances in user assistance
CHI '81 Proceedings of the Joint Conference on Easier and More Productive Use of Computer Systems. (Part - II): Human Interface and the User Interface - Volume 1981
Using offline documentation online
CHI '81 Proceedings of the Joint Conference on Easier and More Productive Use of Computer Systems. (Part - II): Human Interface and the User Interface - Volume 1981
An integral approach to user assistance
CHI '81 Proceedings of the Joint Conference on Easier and More Productive Use of Computer Systems. (Part - II): Human Interface and the User Interface - Volume 1981
Interfacing to text using HELPME
CHI '81 Proceedings of the Joint Conference on Easier and More Productive Use of Computer Systems. (Part - II): Human Interface and the User Interface - Volume 1981
User behavior upon introduction of a network help system
ACM SIGCHI Bulletin
“?”: a context-sensitive help system based on hypertext
DAC '87 Proceedings of the 24th ACM/IEEE Design Automation Conference
Using latent semantic analysis to improve access to textual information
CHI '88 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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DOMAIN/DELPHI is the retrieval component of Apollo's in-house, integrated publishing system. It retrieves and displays documentation in a networked workstation environment in which each workstation has access to a common database of user and systems documents. Users can find information by “browsing” through a table of contents or by an indexed search for all documents on a subject. DELPHI incorporates a graphical, menu-driven user interface and displays output with multiple fonts and line art.