Managers' use and handling of information
International Journal of Information Management: The Journal for Information Professionals
The establishment and management of corporate intranets
International Journal of Information Management: The Journal for Information Professionals
Creating intranets for management and collaboration in federal agencies
Managing IT in government business & communities
Exploring factors that influence knowledge sharing behavior via weblogs
Computers in Human Behavior
The Journal of Strategic Information Systems
Implementing e-business through organizational learning: An empirical investigation in SMEs
International Journal of Information Management: The Journal for Information Professionals
Theorizing HR Intranets: Contextual, Strategic and Configurative Explanations
International Journal of Technology and Human Interaction
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The purpose of this paper is to shed some light on the potential benefits to be derived from intranets in terms of strategic information management. It deals only with intranets and makes no comment on extranets. At present a number of organisations are involved in the development of intranets but little is known as to their actual or potential value. There is clearly an emergent danger of sub-optimisation along with a tendency to piecemeal, ad hoc development that precludes real-value additionality and corporate integration in strategic terms. There are a number of lessons to be learned, which must be collated so as to stimulate faster progression along the learning curve. This paper presents a case study of a high-profile organisation that can already demonstrate some of the pitfalls of intranet development and provides pointers as to how greater strategic value can be obtained in the future. A high level development model is proposed that can harness learning and knowledge from intranets as well as promoting their effective organisational integration.