Strategic management of IS/IT functions: the role of the CIO in Norwegian organisations

  • Authors:
  • Petter Gottschalk

  • Affiliations:
  • Department of Technology Management, Norwegian School of Management, Box 580, 1301 Sandvika, Norway

  • Venue:
  • International Journal of Information Management: The Journal for Information Professionals
  • Year:
  • 1999

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Abstract

Chief information officers (CIOs) have the difficult job of running a function that uses a lot of resources but offers little measurable evidence of its value. Line managers are increasingly assuming responsibility for planning, building, and running information systems that affect their operations. To respond to business and technological changes, CIOs now must build relationships with line managers and assume new and more strategic roles. The strategic role of the CIO is becoming ever more complex, requiring an expansion of the organisational and structural possibilities for filling that role. This research examines CIO role in Norwegian organisations. In this paper, results from a survey of Norwegian CIOs are presented. Norwegian CIOs have on average worked in the current organisation for eight years, have worked in information technology (IT) for 12 years, report mostly to the financial director, have 11 people reporting to them. A large percentage has at least a master's degree. Also, formal IS planning tended to be adopted by organisations with higher annual revenue, larger number of total employees, and broader span of control (i.e., the number of people reporting to the CIO). Higher CIO reporting level was also associated with greater extent of information systems plan implementation.